My computer monitor was flashing on and off. I called Rick, and he told me that it could be one of two problems….a video card or a bad monitor. Instead of “guessing” what the problem might be and ordering expensive parts that were not needed, Rick brought a monitor with him and plugged it in, and quickly determined that my monitor had “bit the dust.” He let me use his monitor so that there was no down time for me, and ordered a new one, which he guarantees for three years.
Additionally, he set me up for remote contact, which I greatly appreciate, as I tend to panic when I have computer problems that I can’t fix.
Rick is a Christian man and doesn’t try to cheat anyone just to make more money, and I do admire and respect that in a day and time when so many businesses are “all about the buck and not the customer.” As long as Rick is in business, no one else will touch my computer.
Posted In: Testimonial