Rick cleaned our Brother MFC color printer and traced the random spots during printing to a leaky cartridge that we could fix during the visit. If the problem persists, he advised that the problem would be with the drum.
Rick’s work was very professional and informative. He kept me updated on what was going on and shared some basics on how the printer worked to explain what could (or could not) be causing the problems. He was persistent until we got repeated clean prints. He arrived on-time, and completed the work within the time-frame that he had reserved for us.
Posted In: Testimonial