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Monthly Archives January 2015

You get a call from a company saying your computer is telling them there are problems and they can fix them.

January 27, 2015 · Rick Aurand

We are continuing to hear from customers about this and they ask, “Is this a legitimate call”?

These phone calls are coming in various forms; HOWEVER, There is no way for a company to know that there are issues with your computer unless you tell them.

They will look around in your computer, Install some FREE SOFTWARE, (I have even had a couple of customers that had a keystroke logger installed)

(This will log all your keystrokes and send it to that company or to who ever put the keystroke logger into your computer. This gives them access to bank accounts, credit cards you used online, user names and passwords.)

Then want a credit card from you.

WARNING:

NEVER…..EVER, Let someone you do not know have remote access to your computer for any reason!

Testimonial from Glenda

January 25, 2015 · Rick Aurand

Answered lots of questions and, in general, helped keep our data easy to find and safely stored. Very experienced, trustworthy and friendly. Highly recommend. Glenda I.  1/25/2015

Beware of a Company named Tech America

January 14, 2015 · Rick Aurand

e-mail excerpt from a customer:

We recently ordered an upgraded modem from Comcast.  The day after we installed it, some company named Tech America contacted my husband and told him they needed to remote into our computer to fix some things regarding the upgrade.  The next day, they called back again and wanted to get in again.  I told my husband it seemed suspicious to me, so he called Comcast.  They said they never contracted with this company, and what they did was not authorized by them.  They actually filed a complaint on our behalf.  But in the meantime, they were all around our computer.  We’re not sure what to do.  We’ve already canceled our credit cards, and I’m going to contact the credit bureau.  But we don’t have any idea what all they may have gained access to…passwords, email, bank accounts…

WARNING:

NEVER…..EVER, Let someone you do not know have remote access to your computer for any reason!

Recent Posts

  • Aurand’s PRINTERS-n-PCs, LLC Earns Esteemed 2017 Angie’s List Super Service Award for the 5th year in a row
  • More than 460 HP Laptops have a Keystroke logger in its software
  • Exceptional Service
  • Recommendations for a computer
  • Home bound Senior

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    • We are an Authorized Warranty Service Provider for the Below Manufacturers:

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        Aurand's PRINTERS-n-PC's, LLC. has won the service industry’s coveted Angie’s List Super Service Award 5 years in a row. This award reflects an exemplary year of service provided to members of the local services marketplace and consumer review site in 2017.
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