Very quick service. I have a Dell laser printer that was not picking up paper. I called Aurand’s PRINTERS-n-PC’s and he was at my home within a couple hours. Rick not only got my printer fixed, but also fixed my wireless router so that it is now secure and no one can access it. I wasn’t aware of what that required and Rick fixed it easily and explained to me what he was doing so I’m aware of how it works in the future. Cost seemed fair and reasonable to me. 2/12/2013
Thanks so much for your assistance and expertise back on Veterans Day 2011! I was in a panic whenever my computer froze up and stopped working. When I called PRINTERS-n-PCs, I was surprised to find out that you could stop by that same day and take a look at the computer. Once here I was amazed at the professionalism and expertise you possessed. In a matter of two hours, you were able to get everything back in running order, almost as good as when the computer was new. You also educated me on alot of fundamental computer issues that I was unaware of. You also informed me that since I had free virus software through my ISP, I did not have to pay for a separate virus software subscription, which saved me over $63! Thanks again for your help and I would recommend your company to anyone who’s having computer issues. Thanks again! 1/24/2013
On 1/12/12, I contacted Aurand’s Printers-n-PC’s concerning some issues I was having with my computer. The response to my house was timely and the causes were quickly identified and resolved to my satisfaction. I found Mr. Aurand to be extremely knowledgeable and easy to communicate with. Labor costs were very reasonable. This is the 3rd time I have used Aurand’s Printers-n-Pc’s over the past several years and would recommend them to those who need assistance.
Thanks so much for great customer service, being so accommodating, and for a super fast turn around!
Out of all the other “computer repair services” that I have worked with in the last three years, Rick Aurand was the ONLY technician who correctly diagnosed my problem as not having enough memory! He had my computer up and running (as best as could be with its limited memory), in no time, in addition to correctly configuring my printer, and assuring me I was not operating a “virus laden” system. And to top it all off, he came to my house at a time that was convenient for ME! I HIGHLY RECOMMEND his services!
Aurand’s Printers-n-PCs is by far the best computer and printer service I have ever used.
Rick is very personable and knowledgeable in both his business and rapport with people.
He has done work on my wife’s printers and my computer and his turn-around time is
great and he takes time to explain what the problems were and how to correct them in
the future if needed. I highly recommend Aurand’s PRINTERS-n-PC’s for all your computer and printer needs.
We had Anthony here working on our computer today and we couldn’t be happier with the outcome. He was very helpful and informative, and made his work understandable to us. Our computer hasn’t worked like this since it was new – and it is now seven years old! We would recommend your company to anyone.
I called Aurand Printers-n-PCs as they were listed as authorized Brother printer repair station when my printer stopped working. They responded immediately and accepted my printer for diagnosis. They kept me advised each step in the process and completed the job in just a couple of days. The printer works as if it were new. I would recommend them to anyone needing prompt, concerned, professional repair of their computer equipment.
A new hard drive went bad. Rick handled contacting the manufacturer, as it was still under warrenty, handled the shipping and delivery and reloaded the data from my back up hard drive (which incidentally rick had set up for me a year ago …thank goodness!) and ensured that all users systems were working and data was accessible. He sat with me to make sure that the data to be restored was the correct data as well. I am a very detail oriented person as my past occupation was mainframe programming so having rick as my personal PC go to man is a luxury. I know he is extremely knowledgeable, extremely detailed and thorough and truly does the best job possible. He is very fair on his pricing as well. I highly recommend Rick Aurand for your computer and printer needs.
I had a great experience with this company. I love the fact that the work was done in my home. No packing up the computer and returning days later for pick up. The service was quick, professional, and convenient. Rick did an awesome job of narrowing down the computers problems and fixing the glitches. Now thankfully I again have access to all my files and programs. I was very pleased and recommend them to anyone in need of computer service.